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Privacy Policy


MOTENA-Sea (hereinafter referred to as “the Company”)collects personal information from customers in order to provide various services.
The Company is committed to protecting personal information and providing its customers with even greater reliability and peace of mind.
The Company complies with laws and regulations regarding personal information and handles personal information appropriately.

Acquisition of Personal Information

The Company acquires personal information in an appropriate manner and not through deception or other wrongful means. Please note that the Company may collect personal information to the extent necessary in the following cases.

  1. Customer inquiries
  2. Reservations

Use of Personal Information

The Company uses personal information within the scope necessary to achieve the following purposes of use.
If personal information is to be used for purposes not specified below, the Company will obtain the prior consent of the individual.

  1. To contact customers in response to their inquiries
  2. For procedures and contact regarding reservations
  3. To use for statistical analysis without identifying personal

Safe Management of Personal Information

The Company takes necessary and appropriate measures to prevent leakage, loss, and damage to the personal information it handles and to otherwise safely manage such personal information.

Outsourcing of Personal Information

In the event that the Company outsources all or part of the handling of personal information to a third party, the Company will conduct a rigorous investigation of the third party, and will exercise necessary and appropriate supervision over the third party to ensure that the personal information entrusted to the third party is managed safely.

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining the prior consent of the individual, except in cases as stipulated by the Personal Information Protection Act or other applicable laws and regulations.

Disclosure and Correction of Personal Information

The Company will promptly disclose a customer’s personal information if the individual in question requests the Company to do so.
At that time, if the Company is unable to confirm the individual’s identity, the information will not be disclosed.
If there is an error in the content of personal information and the individual requests the correction, addition, or deletion of the information, the Company will promptly investigate and respond to such a request.
At that time, if the Company is unable to confirm the individual’s identity, no response will be made to the request.
If you have any of the above requests or inquiries regarding the Company’s handling of personal information, please contact the Company at the following address.

Contact Address

Address 18F KANDA SQUARE, 2-2-1 Kanda Nishikicho, Chiyoda-ku, Tokyo 101-0054

Other Cautions

Third-party websites and services linked to the Company’s content or advertisements have their own privacy policies and data collection policies that are independent of those of the Company.
The Company assumes no obligation or liability for these terms or activities.

Continuous Improvement of Personal Information Management Methods

The Company reviews and continually improves its personal information management methods.

Changes to this Policy

The content of this policy is subject to change.
Upon revision, the revised policy shall take effect from the time it is posted on the Company's website, unless otherwise specified by the Company.